Before we get into the details, We would like to emphasize the following key aspects of our shipping policy:

• We want to deliver our products to You as quickly as humanly possible, in accordance with our Shipping Policy.
• Shipping is chargeable for orders below 499 at Rs. 20 unless we are running a special offer.
• Cash On Delivery Charges Rs. 40 extra
• Our Primary shipment services are Xpresbees, Delhivery, BlueDart, and Shiprocket
• Delivery Time:
  As Per Pincode Availability & Dispatches!
• You may contact us at help@prdcraft.com for any and all clarifications relating to your orders.

Cash on Delivery

• The availability of the Cash on the Delivery option depends on the ability of our shipment partners servicing at your location to accept cash as payment at the time of delivery.
• Cash On Delivery service shall be charged at Rs. 30 extra.

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• All orders placed with Cash on Delivery Request shall require OTP confirmation through a registered mobile number. If the number associated has previously refused to accept products shipped using Cash On Delivery as a mode of payment, we shall cancel the order.
• Please note that the Charges mentioned against the products include the Shipping Charges only and Cash On Delivery Charges are not included. The applicable Cash on Delivery charges is visible only when You check out the products included in the Cart.
• In case you wish to return the product and claim a refund due to any issue that we can’t rectify, we won’t be able to do the same. You shall be given store wallet cashback of the same amount.

National Delivery

• We will dispatch the order in 1-3 days, depending upon availability. Orders in India, once shipped, are typically delivered in 2-5 business days in the metro cities, and 5-10 business days in the rest of India.
• Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, pandemics,s, etc.)
•  You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website.
• If our courier partners are unable to deliver the product due to any issue, we will inform you via email and call.

Notwithstanding anything mentioned in the aforementioned provisions, we do not guarantee that delivery will happen within any specific timelines as it is completely dependent on the shipment services. Sometimes, the delivery may take a longer duration due to:

    Bad weather conditions;

    Transportation delays;

    Political disruptions; or

    Other unforeseen circumstances

In such cases, we will proactively reach out to You. Please check your emails for such updates. 

To the maximum extent permissible by law, We shall not be liable to You or any other persons for any direct, indirect, incidental, punitive, exemplary, special, consequential damages or loss of profits, revenue or goods will be incurred by You due to any delay in the delivery of orders.