FAQ

Your PRD Bags comes with a warranty that can be availed simply by dropping us a mail at support@prdcraft.com, or by clicking on the whatsapp chat icon on the website. Voila! We’ll take care of the rest.

Alternatively, you can simply click on this link to claim your warranty.

Backpacks, briefcases and totes: 
We offer a 12 month worry-free warranty on our backpacks, briefcases and select totes.

The warranty covers the repair or replecement of any defective material or component, and not regular wear and tear.

Yes! We provide an international warranty which allows you to claim a full refund for your product. While we don’t currently offer global servicing, we’d be happy to arrange a product replacement if/when you’re able to visit India.