Return & Refund Policy for Bags

• Bags can be returned within 15 days from the date of purchase.
• Items must be unused, in new condition, with original tags attached, and in the original packaging.
• Proof of purchase (receipt or order confirmation) is required for a return.

• Custom or personalized bags may not be eligible for return.
• Sale or clearance items are often non-refundable or returnable.
• Bags showing signs of wear, damage, or alteration cannot be returned.

• In-store: Bring the bag along with the original receipt and tags to the store for a return.
• Online: Follow the instructions on the website to initiate a return. You may need to ship the item back, and return shipping fees may apply (unless the return is due to an error on the seller's part).

• Refunds are typically processed to the original payment method within 10 business days) after the returned bag is received and inspected.
• If the refund is issued as store credit, it will be applied to your account.

• Some stores may allow exchanges for another bag or item of equal value if you prefer an alternative, rather than a refund.

• If the bag is defective, damaged, or incorrectly shipped, customers may be eligible for a full refund or exchange. Often, the return shipping for such items will be covered by the company.